Day 1 is free, so you can try Duvidha before paying. The Full Journey is a one-time ₹99 digital purchase: you can get a refund until you open Day 2, and always if a payment goes wrong.
Full Journey (₹99)
| Situation | What happens |
|---|---|
| Within 7 days of payment and you haven't opened Day 2 | What happens: Full refund |
| Charged twice, or charged but the journey didn't unlock | What happens: Full refund of the extra or failed charge, any time |
| A technical problem on our side stopped you continuing and we couldn't fix it | What happens: Full refund |
| You have opened Day 2 or later | What happens: No refund, except in the cases above or where Indian consumer law requires one |
Opening Day 2 delivers the paid content, so a refund after that isn't possible. A refund closes the paid part of that journey (Days 2–5 and the Decision Summary). Day 1 and the free Gita reader stay open.
Gift a journey (₹99)
- Not opened yet: full refund within 30 days of purchase. The gift link stops working once refunded.
- Already opened: no refund, because your friend has received the journey. Payment problems are still refunded as above.
Cancellation
There is no subscription and nothing renews, so there is nothing to cancel and no cancellation fee. Every purchase is a single one-time payment.
Delivery
Duvidha is a digital service; nothing is shipped. Your Full Journey unlocks on your account the moment payment succeeds. A gift link appears on screen right after payment for you to copy or send on WhatsApp.
How to ask for a refund
Email kunal.rustagi2710@gmail.com from the email on your account (for gifts, the buyer's account) with the payment date and amount or the Razorpay payment ID. We'll confirm within 48 hours and approve eligible refunds within 2 working days. The money returns to your original payment method, usually within 5–7 working days depending on your bank or UPI app.
Still unhappy? Contact our Grievance Officer (details on the Contact page); we resolve complaints within one month.
Questions about this page? Write to kunal.rustagi2710@gmail.com.